Very good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.

Transcription Wing is great! I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected. I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for. The billing has been accurate and hassle free. The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble. Transcription Wing has cut my project time in half.

Very timely and cost effective transcription service. We have been using TranscriptionWing for our transcription needs for a few months. The transcripts always arrive on time, or slightly early and have all of my requested features (e.g., editable format, identifying speaker). It would be nice if the website used for uploads was a little bit more friendly, but overall it's a great service.

3 Reasons to Use Civicom I've been a Civicom customer since September 2011. As an advertising professional for a global agency, we work FAST. Civicom provides fast and reliable transcription services. Here are 3 Reasons to Use Civicom today: 1. Prompt Service (often ahead of schedule) 2. Detail Oriented - If you send a duplicate, corrupt or blank file, they will contact you. You won't be charged extra for this service. 3. Customer focused service- Do you have a last minute request? Will you be sending the audio file on Saturday and need it first thing Monday morning? Civicom will deliver. Just call them in advance.

Consistent and reliable I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.