Kevin McGee
GBAlpha warranty company has been discouraging to deal with. Alpha warranty company has been terrible to deal with. If your vehicle breaks down and the parts ARE covered they will ONLY Ship the parts to the auto repair company which takes days to get. I've been without my work truck that I run my business with for 7 days now and will not get it for atleast 2 more days. Waiting on parts. Although the parts are sold all over the country. I would advise anyone looking for a extended warranty to look elsewhere. I've had to be on the phone between the shop and alpha several times just to get anything done...
paul hamor
GBGreat Warranty! Once again Alpha Warranty provided excellent customer service! I'm so thankful I have them in my corner! Be back on the road again soon!
Kimberly Lyn Taylor
GBEverything was timely .My only… Everything was timely .My only disappointment was the dollar amount coverage. For being only 5 years old and the transmission going out was very upsetting. We paid a lot for the truck and paid off after selling some property. Appreciated all though. Half definitely is better then none.
Bambi Crozier
GBGetting paid on the claim is challenging - not sure we ever will. Filing the claim was easy and quick. Getting paid, altogether different story. I'm still waiting on $1467.63 and have been transferred to six different people (back and forth between claims and payments) and no one takes ownership to resolve the issue. Zach currently has me on hold with claims because he needs time to read the notes. This hold time has been 40 minutes so far and I'm still holding. Feels like I'm never going to get paid for the work we did on Ms. Jones 2015 Jeep. Auth 10411305DC. The payments lady was atrociously rude. Someone should listen to this call. SERIOUSLY.
Karin
GBMy mechanic and Alpha warranty My mechanic and Alpha warranty worked together to get my repair approved and my car fixed. My Audi is driving great now. Thank you so much