First shipment went to the wrong state… First shipment went to the wrong state (MN vs. WA) despite having submitted the correct address. Contacted the seller immediately with no response. After 3 business days I was forced to file claims with both UPS & Paypal. A massive waste of our time. Seller refunded the money with no explanation or apology. Placed the same order a second time and thankfully that proved successful.

Cares about their customers Ordered Dewalt belt clip replacements. 2 packs came without screws. Emailed Global Test Supply and they sent out replacements right away. GREAT company. Cares about quality and customers. Will definitely buy from them again!!

Great customer support I am the Quality Manager at a plastic injection molding company. I have used Global Test Supply over the years to obtain new measuring tools. Recently our roughness tester was out and I was able to rent a replacement while ours was out getting repaired, which was very helpful. Team members in other departments had not heard of Global Test Supply until recently. They visited the website on my request and now they are eager to purchase their tools here also.

Easy to navigate site with a good selection The site is easy to navigate with good, clear photos of measurement tools. In my case I needed a new pair of digital Mitutoyos. Global Test Supply had the best price and shipping was free in my case. The checkout process was easy to get through as well. As a bonus I got mine in 2 days as we are both located in North Carolina. This was my first purchase here, but won't be my last if I need any similar products. Can recommend to anyone that is need of precision measuring tools. Thank you.

Machinist calculator nightmare (solved) I ordered a machinist calculator to finish one of my job. After 5 days I received an email saying that the calculator was out of stock and therefore I had to wait until April 3 in order for them to receive the calculator from their supplier. I asked to cancel the order due to the urgency to finish my job and they asked me why would I need a refund. Basically I gave them the ok to wait until April 3 and yesterday April 2 I called them and the person over the phone said that the calculator arrived so it will be shipped today April 3. I opened a claim with paypal because first on the invoice the description of the item was totally incorrect and listed as a tripod stand and second because they lied to me and didn't receive any email with shipping confirmation. At this point this is not a company that I can deal with and I would suggest anyone to stay away if you need your tools for professional use. 4/8/24 update After waiting for this long I am happy to say that I received my famous calculator. I will definitely change my review into a more of a positive outcome and invite Global Test Supply to be more precise. We all deserve a chance to do better. I definitely appreciated that words reflected facts after all and so thank you very much.