Customer service was fabulous Customer service was fabulous! There was an ink issue with a recent purchase, and they immediately offered to replace, reorder or refund the box. Very accommodating staff- great to work with. I have purchased two boxes that I loved, I would suggest choosing engraving in darker colors for best opacity! Would def purchase again! !

A difficult time losing our daughter A difficult time losing our daughter. Our experience with In The Light Urns was probably the least stressful thing we faced. Attention, selection, assistance, quality and prompt completion of purchases were so appreciated. The items we chose were perfect for our needs and we found comfort in knowing they hold our daughter.

My God mother suggested this Company Didn't see the finished product because it was sent to my mother in California but she loves it and she has ordered from this company before and was pleased both times. Thank you all for making the process of losing a love one easier. Also, Bryan Jimenez, worked with me until I was happy with the design, picture of my father and wording. He was patient and had the most generous spirit.

What made this special What made this special was, I ordered it for my son and daughter in law (Travis and Kristi) who has been struggling with the loss of their baby. This urn was a special way for them to honor and yet still cherish Maia. It gives them something to visually see, that she was real and continue to be reminded of the love the hold for her. It was a beautiful and sweet urn for us ALL to see and be reminded of our little Angel above! Thank you!

Even better than advertised Product delivered VERY promptly (much faster than expected) with quality above what displayed online. You don't find that often these days. Fast, courteous, and very helpful responses to any questions you may have. I'd definitely buy from these folks again. I recommend you do the same.