Trustworthy service with exceptionally… Trustworthy service with exceptionally competent and reliable management and customer service staff. The friendliest, most transparent, and easiest-to-use babysitting service I have used. Need a sitter? Click. Need to pay? Click. That's it and everybody is happy: sitter, parents, and kids.

Rates need to improve/ be consistent I sometimes don’t understand the payouts and rates for Otter. Some offers are for $50 an hour due to transit fees or last minute, while others are $22 for long hours and a lot of children. I feel like this makes it so sitters incentivize the bigger payouts so they don’t accept the lower ones anymore or ones in advance that don’t get any bonuses. Also, I’m not sure how the process works for families, but a lot of the families use the platform and then ask sitters to come back for a solid rate (more than what otter offers normally), so maybe some improvements need to be made on that end too.

Highly recommend! The platform is easy to use. The babysitters we have had have been great. Only positive things to share so far!

easy and convenient It’s very easy and convenient to search sitters. Good communication with sitters and parents.No annual fee is perfect for parents that something came out!

Love Otter! Great families & easy platform to work with.