Thank you! :D I made a really big order. It arrived in 2 different boxes and there was a mistake (I received 1 white bear while I ordered 1 brown bear). They replied right away and arranged everything. I'm very happy with my experience :)

This is 100 percent a scam company This is 100 percent a scam company. There is no direct number to call and apparently there is no owner to these so called hand made bears. Search Teddy Tales and you will see the authentic bears and the images this company has stolen. I’m trying to get my money back as I was fooled. Please don’t buy these bears! They may never come or will be cheap knockoffs. There responses are off, as though they are using a translator. Clearly they are based in China. Check also feltify.com they have the exact same images and are based in China.

Awesome!! I’ve never come across such lovely, adorable teddy bears before! I happened to see a Facebook advertisement on these little cutie bears, and my eyes lit up. Went to check out the main website and I was pleasantly surprised! The bears on display were absolutely charming, fully customisable with apparels and accessories! I bought bear after bear and plenty of pretty outfits. It was a wonderful experience! Genuine quality and excellent customer service! Thank you so much~

Such a cute bear. Was a bit dubious as saw this company on Instagram. Wanted a gift for my daughter. I sent off for bear and it arrived today. It is totally adorable. Packaged well and the bear is so cute and soft. Really pleased and would have no hesitation buying again. If you love teddy's these are a must have.

Absolutely beautiful bear and top customer service Absolutely beautiful bear and clothing. My daughter loves it and takes it everywhere. Fast delivery and amazing customer services. I ordered 2 more as were so in love with them.