Great support THANK YOU SO MUCH MY Beast is operational – I think we are at 12-13 years on this DK20S and counting, I also run the DK20 clam auto and the DK7 This is what it means to buy from the best American made. Customer satisfaction and Tech support after the sale is everything – very satisfied customer. Ron- Pa.

Excellent customer service Excellent customer service. We called with a question, they sent out some parts, free of charge. Our problem was solved and we are grateful to be a part of the GEO KNIGHT family!! :) We have two heat presses currently and will only purchase from Geo Knight Co in the future. Go Team GEO KNIGHT!!!

Absolutely amazing customer service Absolutely amazing customer service. Had my large format press break unexpectedly. The part is a large piece of cast metal that is 100% needed to use the press and one that doesn't usually break so it's not available on their regular parts site. Aaron was able to get the part shipped out in a day via next day air. I was expecting a huge bill for this unusual piece but it was only $140 on a $14K press! I will be buying all of my presses from GeoKnight from here on.

Great Equipment, Better Support!! My GeoKnight equipment has been battle tested for years, I've had two issues, one with my DK20 and most recently with my DK3. Both instances, equipment was out of warranty, The website is very helpful in solving any issues, but the personal customer support from Aaron and the team have been nothing short of outstanding!! Always prompt, courteous, sensible knowledge and guidance. To top it off, it amazes me how this equipment is designed and built! Very user friendly and serviceable!! Knowing my equipment is aging, I've entertained and even researched some other manufacturers. After this last episode, I (P&R Photos LLC) will never own anything other than GeoKnight!! Period!

customer service relations is phenomenal … customer service relations is phenomenal and very much appreciated. I have had 2 small concerns with my DK20S and both times i received communications back within a few hours. Both time they offered and stated they would take care of the issue at no cost to me. Quality customer service is hard to find sometimes. But not here. very satisfied. I will no shop anyplace else for my heat press needs.